Frequently Asked Questions
Answers to the most frequently asked questions
How can I get a quote for an order?
Complete this form and we will get back to you as soon as possible.
How far in advance should I place my order?
At least three weeks in advance, however, dates may fill up quickly so it is best to reserve your date as soon as possible.
Can I send you a picture of the design I want?
You can upload a picture that can be used for inspiration, however, we prefer the artistic license to create something unique, specifically for you.
Do you offer any gluten-free options?
Unfortunately we do not at this time.
Do you have a pricing sheet?
Every product is custom designed therefore prices will vary depending on size, flavor and design complexity (basic, detailed or elaborate). Request a quote with your specific needs for more accurate pricing.
Do you need a deposit?
A non-refundable deposit of 50% is required for all orders to secure your date. Remaining balance is due upon pick-up or delivery.
Do you deliver?
Yes, depends on availability for an additional fee.
Do you ship?
No, all products are for local pick-up or delivery only.
How long does it take to make a cake?
Depending on the design details, a cake can take days to complete with up to 8 hours on just decorating time. Sugar cookies can take anywhere from 6-10 hours from start to finish. The amount of time spent depends on the intricacy of the design.
I still have a question, what is the best way to contact you?